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New York Lemon Law
New Cars 
BrochureArbitration Form
A new vehicle that was purchased, leased or registered in New York State for personal use and which manifests a serious problem or defect that is not corrected after four or more repair attempts, or is out of service due to repair for at least 30 days within the first 18,000 miles or two years, whichever comes first, may be eligible for lemon law relief through the arbitration program. If successful, the consumer will be entitled to either a full refund of the purchase price (less an allowance for mileage over 12,000 miles), or a comparable replacement vehicle. The prevailing consumer will also be awarded a return of the $250 arbitration filing fee.
Used/Leased Cars BrochureArbitration Form
A vehicle purchased or leased from a New York State dealer (one who sold or offered to sell three or more cars within the previous twelve-month period) for personal use with more than 18,000 miles is also subject to lemon law coverage depending on the mileage at the time of purchase as follows:
MILES AT PURCHASE |
DURATION OF WARRANTY |
18,000-36,000 |
90 days or 4,000 miles |
36,001-79,999 |
60 days or 3,000 miles |
80,000-100,000 |
30 days or 1,000 miles |
If a part covered by the law is the subject of a serious defect that remains uncorrected after three or more repair attempts or the vehicle is out of service for at least 15 days within the applicable statutory period, the consumer may be eligible for lemon law relief through the arbitration program. If successful, the consumer will be entitled to a refund of the purchase price as well as the return of the $120 arbitration filing fee.
To seek relief under either the new or used car New York Lemon Law Arbitration Program, a consumer should apply to the Attorney General's Office for a "Request for Arbitration Form."
For more detailed information regarding the Lemon Law Arbitration Program, including a guide for consumers (for both new and used car Lemon Law) or a copy of the New Car Bill of Rights, contact the Attorney General's Office at 1-800-771-7755. For hearing impaired consumers, call 1-800-788-9898.
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